Website
maintenance
If the site already exists but nobody is looking after it properly, we take on the technical care: updates, backups, basic security and small changes by agreement.
What maintenance
actually covers
- Updates
- Backup
- Availability
- Security
- Changes
Maintenance makes sense when the site still serves, but nobody owns it. The builder is gone, the access sits on a private mailbox, and every change depends on whether someone can find their way around the old system.
What we do
- Updates to the system and its components, so outdated versions do not stay as an open door.
- Backups, and a check that a copy can actually be restored.
- Availability monitoring: whether the site is up, and whether we can notice quickly when it stops working.
- Basic security: access, the certificate, obvious holes, without pretending this is a security audit.
- Small technical fixes within the agreed scope.
- Content changes that fit the agreement: text, an image, a new subpage.
What we do not promise
There is no monthly price on this page and no promised response time. Scope and rhythm are agreed after a review, in writing.
Taking over somebody else's site
We do not take a site on blind. The review is the first step, and it is not a commitment to a contract.
- A review before we start: versions, copies, who holds the access, what is out of date.
- A list of what needs doing now, what can wait, and what should be left as it is.
- If the base is in poor condition, we say whether maintenance is even a reasonable path, or whether a redesign is cleaner.
- Access and hosting stay in the company's name. We need access to do the work, not ownership.
Scope is agreed, not assumed
A small text change is not the same job as a new section of the site. So we write the scope down: what sits in maintenance, and what is a new request.
If the needs change, the scope can widen. Anything outside the agreed scope is agreed in advance.
Maintenance is not a redesign
If the site no longer explains the offer or cannot be updated cleanly, maintenance will not hide that. Then it makes sense to talk about a redesign.
You can take the two separately. Maintenance does not require us to redo the look.
Related
Questions people ask
Can you take over maintenance of a site you did not build?
Yes. Before we take it on we review it: versions, backups, who holds the access, what is out of date and what can be changed safely and what should be left as it is. Only then do we propose a scope.
What is included in maintenance, and what is separate work?
The agreed scope usually covers updates, backups, availability checks, basic security and small changes. A larger redesign, new sections of the site or connections to other systems are agreed separately.
Who holds the access and the hosting?
You do. Maintenance does not mean the accounts move to us. We need access to do the work, and ownership stays with the company.
Do you also change the content?
Yes, within the agreed scope: a text change, adding a page, replacing an image. If the change reworks the structure of the whole site, that is no longer maintenance; it is new work.
Do we have to take a contract, or can we start with a review?
You can ask for a review of the current site first. From that you see what is needed, and only then decide about maintenance. The review is not a commitment to a contract.
What if the site is in poor condition?
We say so plainly. Sometimes it is cheaper and safer to redesign than to keep maintaining something that can no longer be updated cleanly. We do not push that decision in advance.
Request website maintenance
Send a link to the current site and who holds the access today, if you know. From the review you see what is needed, and then you decide about maintenance.